Privacy Statement

Your Privacy is one of our utmost concerns

Information Collected and Stored Automatically

For site security purposes and to ensure that this service remains available to all users, Shared Resources Credit Union employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

For site management, information is collected for statistical purposes. Computer software programs are used to create summary statistics, which are used for such purposes as assessing what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas. No personal information, such as your name or address, is collected or used for this analysis. We collect no information, which would identify you personally.

We automatically collect and store only the following information about your visit:

• The Internet domain (for example, "xcompany.com" if you use a private Internet access account, or "yourschool.edu" if you connect from a university's domain) and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our web site.
• The date and time you access our site.
• The pages you visit and the result of the request, such as an image or query.
• Other status codes and values resulting from the Web server responding to the request received: HTTP status code, Windows NT code, number of bytes sent, number of bytes received, duration (in seconds) to fulfill the request, server port number addressed, and protocol version.

About "cookies"

To provide better service and a more effective web site, we use "cookies" as part of our interaction with your browser. A “cookie” is a small text file placed on your hard drive by our web page server. These cookies do not collect personally identifiable information, and we do not combine information collected through cookies with other personal information to determine who you are or your e-mail address.

Cookies are commonly used on web sites and do not harm your system. By configuring your preferences or options in your browser, you determine if and how a cookie will be accepted. We use cookies to determine if you have previously visited our web site and for a number of administrative purposes.

Information Collected from E-mails and Web Forms

When you send us personally identifying information, for example, in an electronic mail message containing a question or comment or by filling out a form that E-mails us this information, we use this information to fulfill or respond to your requests. We may store these requests to provide us with information for future improvements to our Web site. We do not create individual profiles with the information you provide. Shared Resources Credit Union does not disclose nonpublic information to third parties except as permitted by law.

A Private Note to Our Members:

Our credit union is committed to making available financial products and services that will enable you to meet your financial needs and reach your financial goals. Protecting personal information and using it in a manner consistent with your expectations is a high priority for everyone associated with our credit union.

As a member of our credit union, you also have a responsibility to safeguard your financial information.

To ensure that you can rely upon the quality of products and services we make available, our credit union stands behind the following privacy policy:

• Our credit union will collect only the personal information that is necessary to conduct our business. That means just what is necessary to provide competitive financial products and services -- no more.
• Our credit union will protect your personal information. Our credit union will maintain strong security controls to ensure that member information in our files and computers is protected. Where appropriate, we will use security coding techniques to protect against unauthorized access to personal records, ensure accuracy and integrity of communications and transactions, and protect member confidentiality.
• You will always have access to your information. As a member of our credit union, you as will always have the opportunity to review your information and make necessary changes to ensure that our records are complete and accurate.
• Our credit union will only share information when absolutely necessary. We will only share information to administer the products and services we provide, when required to do so by the government, or when we partner with other businesses to offer a broader array of products and services. Shared Resources Credit Union does not disclose nonpublic information to third parties except as permitted by law.
• Our credit union will partner only with businesses that follow strict confidentiality requirements. The businesses we select will offer products designed to enhance our members' economic well-being. Under no circumstances will we authorize these firms to charge your account without your express consent, and we will not sell member information to telemarketing firms.

Children's Privacy Act:

The online financial services offered through the Credit Union's Website are not designated for or directed toward children under age 13. We do not knowingly solicit or collect data from children, and we do no knowingly market to children online without express parental consent or notification. If we receive online information from anyone that we know to be a child, we will only use the information to respond directly to a child's request.

We recognize that protecting children's identities and online privacy is important and that responsibility rest with us and with the parents. If any member believes their child has provided personally identifiable information to us, they must contact us so that we can allow them the opportunity to review and delete such information.

Our goal at Shared Resources Credit Union is to provide its members with the convenience of Internet delivery channels and to maintain the privacy of their confidential information. Shared Resources Credit Union’s Internet Account Access and Bill Payer Service uses industry standard security features as outlined below to assure the confidentiality of this information

• SRCU’s Internet Account Access uses secure communication. Internet Account Access will only allow browsers that support Secure Socket Layers (SSL). SSL ensures that electronic data communicated between your browser and SRCU sites cannot be read by third parties even if the data is intercepted. SRCU requires that you use a browser with 128 bit encryption.
• Internet Account Access also requires that you enter a Personal Identification Number (PIN) to verify your identity. In addition to the PIN verification, Internet Account Access will verify additional identifying information prior to processing your request.
• SRCU’s Internet Account Access has a timer that will end your session if you do not interact with the site for a predefined period of time.
• SRCU’s Internet Account Access uses a state of the art firewall to secure information of member data stored in our systems from penetration by unauthorized parties. The firewall serves as a control point to stop invasive data from entering our systems and assuring that only authorized data leaves our systems.